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How To Make A Car Insurance Claim
Claims are being paid out in millions annually by Insurance companies for drivers involved in accidents, Total Loss, Theft and Fire, Injury and many others.

Therefore, it is important to know the steps to make a car insurance claim if it happen to you, The guide below will let you know what you need to do.

Steps on how to make a claim on your car insurance policy
In an accident, here are the 4 simple steps you can follow:

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 1
Get Information
 
 
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Exchange particulars of involved parties including Name, NRIC/FIN number, Phone number, Address & Insurance Company
- Take note of the vehicle numbers
- Take digital photographs of all involved 3rd party vehicles & the accident scene.
 
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 2
Call your Insurance Company
or Agent for advice on the accident.
 
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 3
Report & Deliver Vehicle
 
 
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Report and bring your accident vehicle (whether damaged or not) to one of the insurer approved authorised workshops/reporting centres within 24 hours or by the next working day
 
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 4
Lodge Police Report
 
 
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Lodge a police report for the following motor accident cases
 • Injury
 • Non-injury involving a govt vehicle/damage to govt property
 • Non-injury involving a foreign vehicle
 • Non-injury involving a pedestrian or cyclist
 • Any accident outside of Singapore
 
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Once your claim has been made
After initial contact has been made with your insurer, make sure that you keep all documents you get sent in a secure location (as well as copies of any quotes or receipts you receive), as well as ensuring you are easy to get in contact with should your car insurance company or the police need to get in touch with you.
     
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Phone: 6225 4711  
Fax: 6225 4133
Email: aaplonline@A-Assurance.com
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